Fashion Factory sp. z o.o. ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://b2bclientssystem.com , interact with us, or use our services.

This policy complies with the General Data Protection Regulation (GDPR), UK GDPR, and aligns with privacy regulations applicable in other jurisdictions, such as CCPA, PIPEDA, and APPI.

1. Who We Are

Data Controller:
Fashion Factory  sp. z o.o.
ul. F. Chopina 8 lok. S3
20-026 Lublin, Poland
Email: fashionfactorypl@gmail.com

If you are located in the United Kingdom, United States, Canada, or other jurisdictions, we are responsible for the processing of your personal data under applicable data protection laws.

2. What Data We Collect

We may collect the following categories of personal data:

• Identity Data: Name, title, company name, customer ID
• Contact Data: Business email, phone number, billing/shipping address
• Account Data: Login credentials, access history
• Transaction Data: Orders, invoices, payment history
• Technical Data: IP address, browser type, operating system, language, time zone
• Usage Data: Website interactions, preferences, session logs
• Marketing & Communication Data: Your opt-in preferences and communication history

❗ We do not collect or store credit card or other payment card information. Payments, if applicable, are processed securely by third-party providers compliant with PCI-DSS standards.

We do not knowingly collect data from children under 16 years of age.

3. Legal Bases for Processing

We process your personal data based on:

• Contractual necessity
• Legal obligations
• Legitimate interests
• Consent (for marketing or cookies, where required)

4. Purposes of Processing

We use your data to:

• Create and manage your B2B account
• Process and fulfill orders and inquiries
• Communicate with you (transactional or service-related)
• Improve our platform and services
• Send marketing communications with your consent
• Fulfill legal and compliance obligations
• Prevent misuse, fraud, or unauthorized access

5. Data Sharing and Transfers

Your personal data may be shared with:

• Service providers (hosting, IT, CRM, analytics)
• Payment processors and logistics partners
• Legal and regulatory bodies (if required by law)

Some services may involve transfers outside the EEA. When they do, we apply appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

6. Data Retention

We retain data only for as long as necessary for processing purposes, legal requirements, and business needs, unless longer retention is required by applicable law.

7. Your Rights

You may exercise the following rights:

• Access your data
• Correct or update data
• Erase personal data
• Restrict or object to processing
• Data portability
• Withdraw consent (where applicable)
• File a complaint with a data protection authority

To exercise your rights, contact us at: fashionfactorypl@gmail.com

8. Cookies and Tracking

We use cookies and similar technologies to provide core functions, analyze usage, and enhance your experience. You can manage cookies via your browser settings or consent banner. For more details, see our [Cookie Policy].

9. Security

We apply appropriate technical and organizational measures to protect your data, including:

• Secure HTTPS encryption
• User access controls
• Data minimization
• Regular system audits and backups

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

11. Policy Changes

We may revise this policy to reflect changes in law or business operations. The most current version will always be available at https://b2bclientssystem.com .

12. Contact

For any privacy-related questions or requests, please contact:

Fashion Factory  sp. z o.o.
ul. F. Chopina 8 lok. S3
20-026 Lublin, Poland
📧 Email: fashionfactorypl@gmail.com